Part 4 (UK): Submit and track claims with Healthcode

The invoice is raised. This lesson turns it into an electronic claim — reviewed, validated against Healthcode before it leaves Pabau, sent, and tracked through to payment.

What you will learn

• What each claim status means, and opening a claim into the Submit Claim screen.
• Reading the header cards: policy member ID, payer, method and amounts — and the BUPA Lookup pill.
• How the claim form is grouped, and why anything invalid is flagged in red.
• Adding the diagnosis as an ICD-9 code from the built-in code book.
• Checking service items — CCSD, insurer service code, ISC and provider number.
• Validate against Healthcode before submitting, so mistakes cost nothing.
• Sending the invoice, and how progress is tracked afterwards.
• The three common rejection reasons and how to clear each one.

Healthcode support: 0330 900 4900 · [email protected]