Welcome to Engage

A first look at Pabau Engage — the unified inbox where texts, emails, WhatsApp, web chat, faxes and phone calls all land in one place, connected to the patient behind them.

What you will learn

• Where Engage lives and how the rail is organised
• Inbox filters, labels and channels
• The patient panel beside every conversation
• Closing conversations, and loading sample data to practise safely

All client names and conversations shown in this lesson are fictional sample data from Engage’s built-in demo inbox.